Privacy Policy Overview
How we collect, use, and protect your information
Information We Collect
To provide narrative analysis and customer support, we collect only the information necessary to fulfill your requests and improve our services. This data may include basic contact details, story submissions, and communication preferences.
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→First and last name or pseudonym
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→Email address and contact number
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→Story submissions in file format
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→Communication and feedback records
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→Cookies and usage analytics
Your information is gathered with your consent and stored securely, following Canadian and international privacy standards.
How We Use Your Data
Collected information is used to deliver personalized narrative analysis, respond to your requests, and improve our website experience. No data is used for unsolicited marketing purposes.
We may also use aggregated, anonymized data to assess service quality and inform future development, never identifying you personally without consent.
Your Data Rights
You have the right to access, correct, or request deletion of your personal data. Your choices will always be respected, and we are committed to protecting your privacy.
Right to Access
Ask to view your stored information at any time.
Correction Right
Request corrections to inaccurate information at any point.
Right to Erasure
Request the removal of your personal information when appropriate.
Data Portability
Ask for your information in a transferable format.
Information Sharing Policy
We never sell or rent your personal data. Information may be shared with trusted partners solely for necessary technical or support functions, always under confidentiality agreements.
In compliance with the law, we may disclose information only when required or legally obligated by Canadian authorities or regulatory bodies.
Data Security Practices
Security is a top priority. Your story and personal details are protected using technical safeguards such as encryption and restricted access systems.
We routinely review and update our practices to address emerging risks and industry standards, aiming to keep your data safe.
Contact About Privacy
Address: 1460 The Queensway, Etobicoke, ON M8Z 1S7 Canada
Phone: +1-688-412-6538
Email: content@pivorael.com